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Shopify Agency for DTC Brands | Bitwise Infotech

The post-purchase
and retention
suite built for
Shopify & DTC.

Bitwise Infotech is a certified Shopify agency helping DTC brands maximize revenue at every stage of the customer journey. Our post-purchase upsell tools, smart product recommendations, and real-time order tracking are trusted by 15,000+ Shopify stores and $2.4B+ in GMV protected. No enterprise complexity — just results.

Built for Shopify
4.9
15,000+
Real-time delivery updates
//
Automated lifecycle campaigns
//
Smart product recommendations
//
Real-time delivery updates
//
Automated lifecycle campaigns
//
Smart product recommendations
//

Fuel for smart growth.
Power for long-term wins.

ParcelWILL Order Tracking

From trust-building
to sales-boosting

Eliminate WISMO by keeping customers in the know at every step. Turn pre-parcel anxiety into more trust, more visits, and more sales.

Order Tracking
PHENOM

27% more repeat purchases

We hoped to engage our customers more during the order tracking process. Bitwise infotech exceeded our expectations.

Stephanie Arminavage

Stephanie Arminavage

Chief Operating Officer

COOFANDY

20x

Coupon redemption rate at checkout

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COOFANDY

COOFANDY

20x

Coupon redemption rate at checkout

Depology

63%

Reduction in support tickets

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Depology

Depology

63%

Reduction in support tickets

Phrozen

48%

Higher customer lifetime value

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Phrozen

Phrozen

48%

Higher customer lifetime value

GRUNDIG

50%

Lower CAC through referral

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GRUNDIG

GRUNDIG

50%

Lower CAC through referral

At the forefront of the industry trusted by tens of thousands of customers

Top 50
Momentum Leader
Users Love Us
High Performer
Best Support
Best Est. ROI

15,000+ reviews

With over 15K reviews, our customers appreciate our quality Shopify app development.

4.6-star rating

Maintains a 4.6-star average rating on the Shopify App Store.

Built for Shopify

All our apps meet Shopify's highest standards for performance and reliability.

24/7 customer support

Our support team assists merchants whenever needed.

Insights & guides for smarter eCommerce growth

Loyalty Marketing: The Complete Guide for eCommerce Brands
Loyalty Marketing

Loyalty Marketing: The Complete Guide for eCommerce Brands

Nov 15, 2025
eCommerce Retail Market 2025 Statistics & Growth Trends
eCommerce Insights

eCommerce Retail Market 2025 Statistics & Growth Trends

Nov 12, 2025
7 Proven Strategies to Skyrocket Your Repeat Purchase Rate
Customer Retention

7 Proven Strategies to Skyrocket Your Repeat Purchase Rate

Nov 10, 2025
Branded Tracking.

Branded Tracking.

Your brand, every step of the way.

Keep customers in your ecosystem with a beautifully designed, fully branded tracking experience that turns anticipation into additional sales.

Automated Returns.

Automated Returns.

Turn refunds into retained revenue.

Provide a seamless self-service portal for exchanges and returns. Give customers the instant resolutions they expect from premium brands.

Smart Notifications.

Smart Notifications.

Proactive communication, zero effort.

Reduce support tickets with real-time SMS and email updates. Build long-term trust by keeping your customers informed automatically.

Actionable Insights.

Actionable Insights.

Know your customers better.

Deep dive into post-purchase behavior and optimize your retention strategy with powerful analytics and actionable data points.

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