The post-purchase
and retention
suite built for
Shopify & DTC.
Bitwise Infotech is a certified Shopify agency helping DTC brands maximize revenue at every stage of the customer journey. Our post-purchase upsell tools, smart product recommendations, and real-time order tracking are trusted by 15,000+ Shopify stores and $2.4B+ in GMV protected. No enterprise complexity — just results.
Fuel for smart growth.
Power for long-term wins.
From trust-building
to sales-boosting
Eliminate WISMO by keeping customers in the know at every step. Turn pre-parcel anxiety into more trust, more visits, and more sales.
27% more repeat purchases
We hoped to engage our customers more during the order tracking process. Bitwise infotech exceeded our expectations.
Stephanie Arminavage
Chief Operating Officer
COOFANDY
20x
Coupon redemption rate at checkout
Depology
63%
Reduction in support tickets
Phrozen
48%
Higher customer lifetime value
GRUNDIG
50%
Lower CAC through referral
At the forefront of the industry trusted by tens of thousands of customers
15,000+ reviews
With over 15K reviews, our customers appreciate our quality Shopify app development.
4.6-star rating
Maintains a 4.6-star average rating on the Shopify App Store.
Built for Shopify
All our apps meet Shopify's highest standards for performance and reliability.
24/7 customer support
Our support team assists merchants whenever needed.
Insights & guides for smarter eCommerce growth
eCommerce Retail Market 2025 Statistics & Growth Trends
7 Proven Strategies to Skyrocket Your Repeat Purchase Rate
Branded Tracking.
Your brand, every step of the way.
Keep customers in your ecosystem with a beautifully designed, fully branded tracking experience that turns anticipation into additional sales.
Automated Returns.
Turn refunds into retained revenue.
Provide a seamless self-service portal for exchanges and returns. Give customers the instant resolutions they expect from premium brands.
Smart Notifications.
Proactive communication, zero effort.
Reduce support tickets with real-time SMS and email updates. Build long-term trust by keeping your customers informed automatically.
Actionable Insights.
Know your customers better.
Deep dive into post-purchase behavior and optimize your retention strategy with powerful analytics and actionable data points.
Explore Platform


